FAQ

Answers to common inquiries.

DELIVERY

WHERE DO YOU DELIVER TO?

Our coverage area includes Manhattan and The Bronx.

WHEN DO YOU DELIVER?

We do deliveries Monday through Saturday and can schedule a delivery date and time with you or even deliver when you're not home - just let us know.

HOW MUCH DOES DELIVERY COST?

Pick-up and delivery are both free!

DOES DELIVERY REQUIRE A SIGNATURE?

You can opt for delivery even without someone present, just mention it to us when placing your order.

ORDERS

WHERE CAN I CHECK MY ORDER STATUS?

You can give us a call at number_here to check the status of your order.

HOW MUCH DO YOU CHARGE FOR..?

For details on pricing, check out our pricing table on this page.

HOW DO I PAY?

We are flexible and accept payment via credit card, cash, or check.

CAN I INCLUDE SPECIAL INSTRUCTIONS ON MY ORDER?

Yes! We accomodate to your liking on orders - for example, delivery when you're not present or using a specific kind of detergent for sensitive skin.

DO YOU OFFER CORPORATE SERVICES?

Yes, we are happy to cater for businesses and organizations. We offer a no-obligation 3 day free trial with your first 300 lb serviced for free.